Is VirtuSpect approved by the SBA?

Yes. VirtuSpect has been reviewed by the SBA's Office of Credit Risk Management and confirmed to exceed all requirements of the SBA Standard Operating Procedure (SOP) for inspection workflows.

How does VirtuSpect reduce loan closing time?

VirtuSpect replaces manual third-party inspection coordination with a guided mobile workflow. Borrowers or site staff self-capture evidence through the app. Most inspections complete in under one day, compared to 3–5 days with traditional methods. Celtic Bank reduced loan closing time by approximately 4 days after implementation.

What types of inspections does VirtuSpect support?

VirtuSpect supports SBA loan collateral inspections, FINRA Rule 3110.18 home office inspections, PCI merchant site verification, and bank branch compliance audits.

Does VirtuSpect support virtual inspections?

Yes. VirtuSpect is built for a virtual-first model. Borrowers or authorized site staff complete the inspection through a guided mobile experience. No third-party site visit required for most inspections.

SoloTruth VirtuSpect

Inspection management with authenticated, audit-ready evidence

Celtic Bank cut inspection cycle time from 5 days to under 1 day. VirtuSpect replaces manual third-party inspections with a compliant mobile app and an enterprise platform that manages the process end to end.

SBA

Approved

1,000+

Inspections Orchestrated

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The Problem

Manual inspection coordination breaks at scale

Most lenders still coordinate inspections through email, third-party firms, and disconnected reports. The result is delays, inconsistent documentation, and an evidence trail that falls apart when an auditor asks questions.

Without VirtuSpect

3–5 day wait Email third-party inspector, wait for scheduling, wait for report

Inconsistent evidence Each inspector returns a different format: photos, notes, PDFs

No chain of custody Photos can't be verified. Location, time, and authenticity are disputed

Audit scramble When an OIG examiner asks for records, the chase begins

With VirtuSpect

Under 1 day Borrower or site staff self-captures via guided mobile app. No visit required

Structured every time Required photos, questionnaires, and attestations. Same format across every inspection

Authenticated evidence Geo-tagged, time-stamped, and authenticated at capture. Defensible by design

On-demand audit trail Every inspection retained and retrievable. Examiners get a complete record instantly

Virtual-first by design. Over 90% of Celtic Bank's inspections run virtually. No third-party site visit required. The borrower self-captures through the guided app. That is what makes under-1-day turnaround possible at scale.

How It Works

From request to audit-ready record in four steps

Configure

Set required evidence, questions, attestations, and workflow rules per inspection type. One setup, consistent execution every time.

Capture

Borrowers, site staff, or inspectors complete the inspection through a guided mobile experience. Photos, video, and structured questionnaires, authenticated at capture.

Review and escalate

Submissions flow to your centralized portal. Review exceptions, request follow-up, and approve, all from one place.

Retain

Approved inspections become durable evidence records with a complete audit trail and long-term retention, retrievable on demand.

SoloTruth VirtuSpect: platform walkthrough

~4 days

Faster loan closing at Celtic Bank after implementing VirtuSpect

1,000+

Inspections orchestrated on the platform

< 1 day

Typical turnaround, down from 3–5 days

Active commercial bank customers

Proven in Production

Confirmed by the SBA's Office of Credit Risk Management to exceed all SBA SOP requirements

Trusted by lenders doing this at scale

Celtic Bank, Bankwell, and CCBank run inspections through VirtuSpect.

"We are thrilled to partner with VirtuSpect to streamline our inspection processes for commercial loans. VirtuSpect's innovative platform delivers a smooth, compliant, and efficient inspection process, and we're excited about the value this partnership brings to our clients."

Brian Zern, EVP, Celtic Bank

First place, 2025 Finance and Technology Expo, New York

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Where VirtuSpect Works

Built for regulated inspection workflows

SBA and Commercial Lending

Collateral inspections for SBA loan origination and renewal. Fully aligned with SBA SOP requirements.

FINRA Home Office Inspections

Virtual inspections for FINRA Rule 3110.18. Compliant evidence for broker-dealer registered rep home offices.

PCI Merchant Site Verification

Replace costly field visits with virtual merchant site inspections. Defensible evidence under PCI DSS v4.0 Requirement 9.

Bank Branch Compliance Audits

FDIC/OCC/Federal Reserve branch audits. Approximately 70% time reduction vs. traditional audit methods.

Platform Capabilities

Everything needed for defensible inspection management

Guided mobile inspections

Virtual and in-person support

Geo-tagged, time-stamped evidence capture

Photo and video documentation

Custom questionnaires and attestations

Centralized review and approval portal

Exception routing and remediation tracking

Reporting and audit export

Long-term evidence retention

Get in Touch

See how VirtuSpect fits your workflow

VirtuSpect works across SBA collateral inspections, FINRA home office reviews, PCI merchant site verification, and branch compliance audits. The best next step is a call to understand your workflow and show you the fit.

At 100 inspections per year, a ~4-day closing acceleration means happier borrowers and 400 extra days of interest income.

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